Privacy Policy
Last Updated: August 5, 2026
Shenzhen Huizong Intelligent Equipment Co., Ltd. (“Robotlyne,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information that we collect through our website.
This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit or interact with:
It also explains the choices and rights that may be available to you under applicable privacy laws.
1. Who We Are
The website is operated by:
Shenzhen Huizong Intelligent Equipment Co., Ltd.
Address:
101, Building 16, Longwangmiao Industrial Zone,
Baishixia Community, Fuyong Street,
Bao’an District, Shenzhen, Guangdong, China
Email: sales@robotlyne.com
Phone: +86 135 1081 6743
For the purposes of applicable data protection laws, Shenzhen Huizong Intelligent Equipment Co., Ltd. is the controller of the personal information described in this Privacy Policy.
2. Information We Collect
We may collect the following categories of information.
Information You Provide Directly
When you contact us, request information, submit an enquiry, subscribe to our newsletter, or communicate with our team, you may provide:
Your name
Business email address
Telephone or mobile number
Company name and job title
Country or location
Project requirements
Product or automation system requirements
Messages, drawings, specifications, attachments, or other information you choose to submit
Newsletter and marketing communication preferences
Please do not submit sensitive personal information unless it is necessary for us to respond to your request.
Information Collected Automatically
When you visit our website, we and our service providers may automatically collect certain technical and usage information, including:
IP address
Browser type and version
Device type
Operating system
Referring website or advertising source
Pages visited
Time and date of visits
Time spent on individual pages
Links, buttons, forms, and other website elements you interact with
Approximate geographic location derived from your IP address
Cookie identifiers and similar online identifiers
Advertising click and conversion information
This information may be collected through server logs, cookies, pixels, tags, analytics tools, and similar technologies.
Information from Third-Party Platforms
If you contact us through WhatsApp, email, advertising platforms, social media, or another third-party service, we may receive the information you provide through that platform.
Your use of a third-party platform is also governed by that platform’s own privacy policy and terms.
3. How We Use Your Information
We may use personal information to:
Respond to enquiries and requests
Review your warehouse automation or material-handling requirements
Conduct project feasibility assessments
Prepare proposals, system concepts, quotations, or ROI analyses
Communicate with you about products, services, projects, and technical requirements
Arrange meetings, demonstrations, site assessments, or technical discussions
Provide requested documentation and customer support
Manage prospective and existing customer relationships
Send newsletters and marketing communications where permitted
Measure website traffic, enquiries, advertising performance, and conversions
Improve our website, products, services, and user experience
Protect our website against spam, fraud, misuse, and security threats
Maintain business and communication records
Comply with legal, regulatory, accounting, and contractual obligations
Establish, exercise, or defend legal claims
We will not use your personal information for purposes that are materially incompatible with the purposes described in this Privacy Policy unless permitted or required by law.
4. Legal Bases for Processing
Where the General Data Protection Regulation, UK GDPR, or similar laws apply, we process personal information under one or more of the following legal bases:
Contractual Necessity
We may process information when it is necessary to take steps at your request before entering into a contract or to perform a contract with you or your organization.
For example, we may use your project information to prepare a quotation or automation proposal.
Legitimate Interests
We may process information when it is necessary for our legitimate business interests, including:
Responding to business enquiries
Developing customer relationships
Improving our website and services
Measuring website and advertising performance
Protecting our systems and business
Maintaining appropriate business records
We consider whether these interests are balanced against your privacy rights.
Consent
We rely on your consent where required, including for:
Optional newsletter subscriptions
Certain marketing communications
Non-essential analytics or advertising cookies
Other processing activities for which consent is legally required
You may withdraw your consent at any time. Withdrawal does not affect the lawfulness of processing carried out before consent was withdrawn.
Legal Obligations
We may process information when necessary to comply with applicable laws, regulations, court orders, tax requirements, or lawful government requests.
5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to operate the website, remember preferences, measure performance, analyze traffic, and evaluate advertising campaigns.
Cookies are small data files stored on or accessed from your device.
Strictly Necessary Cookies
These cookies are required for website operation, security, form functionality, user preferences, and other essential features.
They generally cannot be disabled through our website without affecting website functionality.
Analytics Cookies
We may use Google Analytics or similar analytics services to understand how visitors find and use our website.
Analytics information may include page visits, session duration, traffic sources, device information, approximate location, and website interactions.
Advertising and Conversion Cookies
We may use Google Ads conversion tracking and related advertising technologies to:
Measure whether advertisements generate website visits or enquiries
Attribute conversions to advertising campaigns
Evaluate advertising performance
Limit or improve the relevance of advertising
Create aggregated advertising and campaign reports
Depending on your location and our configuration, advertising technologies may process online identifiers, advertising identifiers, cookie information, IP-derived information, and interaction data.
Managing Cookies
Where required by applicable law, we request consent before activating non-essential analytics or advertising cookies.
You may accept, reject, or manage applicable cookie categories through the cookie consent tool displayed on our website. You may also control or delete cookies through your browser settings.
Disabling cookies may affect certain website features or reduce our ability to measure website and advertising performance.
6. Marketing Communications
We may send newsletters or other marketing communications when:
You have requested them;
You have actively subscribed;
You have provided valid consent where required; or
We are otherwise permitted to do so under applicable law.
Newsletter subscription is optional and is not required to submit a business enquiry.
You may unsubscribe at any time by:
Using the unsubscribe option included in a marketing email; or
Contacting us at sales@robotlyne.com.
Even after you unsubscribe, we may retain limited information on a suppression list so that we can respect your request and avoid sending further marketing communications.
7. How We Share Information
We do not sell personal information for monetary consideration.
We may share personal information with the following categories of recipients when reasonably necessary:
Service Providers
We may use third-party service providers for:
Website hosting
WordPress administration and maintenance
Website security
Form processing
Email hosting and delivery
Newsletter distribution
Customer relationship management
Cloud storage
Website analytics
Advertising measurement
IT and technical support
These providers may process information on our behalf and are expected to use it only for authorized purposes.
Analytics and Advertising Providers
We may share technical, cookie, website usage, and conversion information with analytics and advertising providers, including Google, subject to applicable consent requirements.
Communication Platforms
When you choose to contact us through WhatsApp, email, social media, or another third-party platform, your information will also be processed by that platform.
Professional Advisers
We may disclose information to legal advisers, accountants, auditors, insurers, consultants, and other professional advisers where reasonably necessary.
Legal and Regulatory Authorities
We may disclose information where required to:
Comply with applicable law;
Respond to a lawful government, court, or regulatory request;
Protect our rights, property, systems, personnel, customers, or users; or
Investigate suspected fraud, misuse, or security incidents.
Business Transfers
If our business, assets, ownership, or operations are reorganized, financed, merged, sold, or transferred, personal information may be disclosed or transferred as part of that transaction, subject to applicable law.
8. International Data Transfers
We are located in China and may process or store personal information in China.
Our service providers may also process information in other countries or regions, including countries whose data protection laws may differ from those in your country.
Where required by applicable law, we use appropriate safeguards for international transfers, which may include contractual protections, transfer assessments, or other legally recognized transfer mechanisms.
By submitting a business enquiry, you understand that your information may be transferred to and processed in the countries where we or our service providers operate, subject to applicable legal requirements.
9. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.
Our general retention periods may include:
Business enquiries and project communications: for the duration of the enquiry or business relationship and ordinarily for up to three years after the last meaningful interaction
Contractual, transaction, accounting, or compliance records: for the period required by applicable law or legitimate business requirements
Newsletter information: until you unsubscribe or withdraw consent, subject to retaining a limited suppression record
Website analytics and advertising information: according to the configured retention periods of the relevant tools and providers
Security and server logs: for as long as reasonably necessary to maintain security, investigate incidents, and prevent abuse
We may retain information for a longer period where required by law, necessary for an ongoing dispute, or required to establish, exercise, or defend legal claims.
When information is no longer required, we may delete, anonymize, or securely archive it.
10. Your Privacy Rights
Depending on your location and applicable law, you may have the right to:
Request information about how we process your personal information
Access personal information we hold about you
Correct inaccurate or incomplete information
Request deletion of your information
Request restriction of processing
Object to certain processing based on legitimate interests
Object to direct marketing at any time
Withdraw consent
Request a portable copy of certain information
Lodge a complaint with a relevant data protection authority
Appeal certain decisions where applicable
These rights may be subject to legal limitations and exceptions.
To submit a privacy request, contact:
Please include sufficient information for us to identify your records and understand your request. We may need to verify your identity before completing a request.
You will not be discriminated against for exercising applicable privacy rights.
11. California Privacy Rights
Where the California Consumer Privacy Act, as amended, applies, California residents may have rights to:
Know the categories and specific pieces of personal information collected
Know the purposes for which personal information is used
Know the categories of sources and recipients
Request correction
Request deletion
Opt out of the sale or sharing of personal information
Limit certain uses of sensitive personal information
Receive equal service and treatment when exercising privacy rights
We do not sell personal information for monetary consideration.
Certain uses of analytics or advertising technologies may be considered “sharing” under California law even when no money is exchanged. Where legally required, users may opt out through our cookie settings or by contacting us.
We do not knowingly collect or use sensitive personal information for purposes that require a separate right to limit its use.
Authorized agents may submit requests on behalf of California residents where permitted by law. We may require proof of authorization and identity verification.
12. Children’s Privacy
Our website and services are intended for businesses and professional users. They are not directed to children.
We do not knowingly collect personal information from children under 16 through this website.
If you believe a child has provided personal information to us, please contact us so that we can review and, where appropriate, delete the information.
13. Information Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against:
Unauthorized access
Loss or destruction
Misuse
Alteration
Unauthorized disclosure
However, no website, internet transmission, email system, or electronic storage method can be guaranteed to be completely secure.
You should avoid sending highly confidential, sensitive, or security-critical information through a standard website enquiry form.
14. Third-Party Websites and Services
Our website may contain links to third-party websites and services, including WhatsApp, Google Maps, social media platforms, and other external resources.
We do not control the privacy, security, or data-processing practices of third-party websites. This Privacy Policy does not apply to information processed independently by those third parties.
You should review the privacy policy of the relevant third party before providing personal information or using its services.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect:
Changes to our website or services
New technologies or service providers
Changes in our data-processing practices
Legal or regulatory developments
When we make changes, we will update the “Last Updated” date at the top of this page.
Material changes may also be communicated through an additional website notice where appropriate.
16. Contact Us
For questions about this Privacy Policy, our privacy practices, or your personal information, contact:
Shenzhen Huizong Intelligent Equipment Co., Ltd.
Email: sales@robotlyne.com
Phone: +86 135 1081 6743
Address:
101, Building 16, Longwangmiao Industrial Zone,
Baishixia Community, Fuyong Street,
Bao’an District, Shenzhen, Guangdong, China
